Efficient Makers FZ-LLC Refund and Cancellation Policy

Since Efficient Makers FZ-LLC is offering non-tangible irrevocable goods, we do not issue refunds once the order is accomplished and the product is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site.

However, we realise that exceptional circumstance can take place with regard to the character of the product we supply. Therefore, we do honour requests for the refund on the following reasons:

• Non-delivery of the product: in some cases, the process times are slower, and it may take a little longer for your orders to finish. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 72 hours from the order placing the date. Otherwise, the campaign will be considered completed. If your order delivery has started, then the delivery will be finished as soon as possible and no refunds will be issued once your order has started processing.
• Product not-as-described: such issues should be reported to our support department within 72 hours from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints, which are based merely on the customer’s false expectations or wishes, are NOT honoured. Our support team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing from Efficient Makers FZ-LLC.

1. PAYMENT CONFIRMATION  – Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

2. REFUND POLICY– ‘’Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.”
3. CANCELLATION POLICY – Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.